Privacy Policy

1. Introduction

Roanot ("we", "our", or "us") is the data controller responsible for your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI-powered video creation platform.

2. Information We Collect

2.1 Information You Provide

• Name, email address, and account credentials
• Billing details processed by third-party processors
• Profile information you choose to provide
• Content you upload or generate using the Service
• Support requests and communications

2.2 Information Collected Automatically

• IP address, browser type, and device identifiers
• Usage data, logs, and performance metrics
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Process subscriptions and payments
• Personalize user experience and features
• Monitor usage and prevent abuse or fraud
• Comply with legal obligations
• Improve our AI systems using aggregated and anonymized data

4. AI and Content Processing

Content you submit may be processed by AI systems to generate outputs. We do not use your private content to train public models. Aggregated or anonymized data may be used to improve system performance and reliability.

5. How We Share Information

• Service providers (hosting, payments, analytics)
• AI infrastructure and model providers
• Legal authorities when required by law
• Business transfers such as mergers or acquisitions

We do not sell your personal information.

6. Data Security

We use industry-standard safeguards including encryption, access controls, and secure infrastructure. However, no system is completely secure.

7. Data Retention

We retain personal data only as long as necessary to provide the Service, meet legal obligations, or resolve disputes. Upon account deletion, data is deleted or anonymized within a reasonable timeframe.

8. Your Privacy Rights

Depending on your location, you may have rights including:

• Access, correction, or deletion of your data
• Data portability
• Restriction or objection to processing
• Opt-out of marketing communications

Requests can be submitted to [email protected].

9. Cookies and Tracking

We use cookies for authentication, analytics, and performance. You can control cookies through browser settings.

10. Third-Party Services

Our Service integrates with providers such as Stripe, Clerk, HubSpot, and Calendly, each governed by their own privacy policies.

11. Children’s Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal data from minors.

12. International Transfers

Your information may be processed outside your country. We rely on appropriate safeguards to protect your data.

13. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of the revised policy.